Frequently Asked Questions (FAQs)

Any work that can be done using a computer is a part of our service. It can be technical or non-technical.
We are located in the National Capital Region of India – Delhi NCR.
The primary difference that we at AssistMe guarantee is the quality of our employees. Our employees are the best in quality, ensuring client satisfaction and setting high industry standards. We are flexible and adapt to client requirements in experience, quality, communication, and transparency.
No, AssistMe does not require any term contracts. Clients are not obligated for a specific duration. We only sign an agreement outlining our company policies and laws.
You have direct access to the AssistMe HR team. Any concern or dissatisfaction can be raised and resolved, or a free employee replacement will be provided.
You can communicate via email, company phone extension, Skype audio/video, or any other preferred cloud-based tool.
There is no limit on the number of employees you can hire.
No. You pay a single bundled monthly cost covering all skillsets required by your project.
We have a price range per skillset. The final cost depends on required experience, salary expectations, and educational qualifications.
There is no limit to the number of interviews or tests. We want you to be confident in your hiring decision.
Employees typically work overlapping hours between IST and your local time. Full local time shifts can also be arranged upon request.
A full-time employee works 8 hours/day (176 hours/month), Monday–Friday. A part-time employee works 4 hours/day (88 hours/month), Monday–Friday.
Payments are monthly and prepaid. Invoices are raised on the 1st of each month. For mid-month starts, we raise pro-rata invoices accordingly.
You save up to 50% on employee costs and additional expenses on infrastructure, equipment, HR, admin, payroll, insurance, and taxes.
Yes. You can opt for a 1–2 week paid trial without any contract or obligation to ensure quality and suitability.
Your employee can start as soon as you want. After the first month's payment and signed agreement, AssistMe sends you employee details within 24 hours.
Employees get 8 national holidays and 1 restricted holiday annually. They earn 1 paid leave per month, which can be used or accumulated.
You receive regular timesheets and work logs for complete transparency on your employee’s activities.
AssistMe enforces strict data protection policies. All employees sign NDAs and are not allowed to work from home to prevent data breaches.
There are no hidden charges. The monthly quoted fee is all-inclusive.
No. The employee is legally employed by AssistMe. You have no tax, insurance, or employment liabilities.
Notify us 15 days in advance. We will inform the employee and adjust billing accordingly.
Yes, you can directly offer and transfer incentives to your employee.
A full-time employee works exclusively for you. Part-time employees may work with another client outside your 4 dedicated hours.
No. For data protection, AssistMe does not allow remote work under any circumstance.
Yes, AssistMe encourages all clients to sign an NDA.
Yes. You can invite your employee, but visa arrangements and travel expenses must be handled and paid by you.
The employee serves a 30-day notice. AssistMe will notify you, provide a replacement, and ensure smooth knowledge transfer.
AssistMe provides Microsoft Office by default. Other software can be installed if free. For paid software, the client must pay the subscription fee.
Yes. As per our Buy-Out Policy, after 1 year of service with AssistMe, you may hire the employee locally by paying a one-time fee of USD $25,000.